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Support
NFCare — Support
Need help, have feedback, or want to request a change? Email directly — we usually reply within 2–3 business days.
Developer: Yusuf Tunc
Email: yusuf.tnc@gmail.com
For faster help, include your organization name, device model, OS version, and a short description of the issue.
About the app
NFCare is a workplace app for care-home staff. After an administrator creates your account, you sign in and record scheduled room, resident, cleaning, care, and medication checks by scanning NFC tags. The app does not provide medical advice and is not a medical device.
Frequently asked questions
I cannot create an account
The app has no public sign-up. Ask your care-home administrator to create your staff account on the NFCare panel, then sign in with the work email and password they give you.
I cannot sign in
Use the exact work email your administrator registered. Passwords are case-sensitive. If the organization has been deactivated, sign-in is blocked on purpose — contact your administrator.
NFC will not scan
Enable NFC in the phone settings (Android). Hold the phone still against the tag. The device must support NFC; without it you can still sign in and view tasks, but you cannot record a scan.
I am not receiving notifications
Allow notifications for NFCare in system settings. Push is a convenience; missed-check voice calls to the on-duty number still go out from the service even if push is off.
How do I delete my data?
Uninstalling the app deletes data stored on the phone (session, remembered email, offline scan queue). To remove your staff account or organization records, ask your administrator or email yusuf.tnc@gmail.com. See the Privacy Policy.